ITIL 4 guiding principles in 30 mins. A quick overview of ITIL 4 Service Value Systems in 30 mins. This is a part of the core guidance of ITIL4. This webinar shows you how this guidance could be used in your organization.

Instructor:

Brian Bourne

– Certified ITIL V2/V3/V4 service manager, ITIL expert, ITIL Managing professional- Certified DevOps and Verism, Agile and Scrum- Member of CCC (Cloud Credential Council – Certified Lead Auditor / Consultant ISO/IEC 2000 – Accredited ITIL instructor and consultant- ITIL Training Programs Developer – Global ITIL Training & Consulting Experience – 35 years experience in different facets of the IT Industry – ISACA, ITSMF and ATO Sub Advisory Group to ITIL Qualifications